I need support for:
SCOPE
Support is offered for setting our themes up like the demo sites.
When you customize or edit the look of the theme, you've created a custom theme that is no longer ours and that we can't support.
We love helping our customers! We want to make setting up your food blog as simple as possible, which is why we've put hundreds of hours into developing our tutorials, and continue to add more every week based on what our customers need help with.
- Check out the tutorials first, to see if your question has already been answered. Start in the tutorials for your theme, then try the general tutorials
- Try Google'ing - if the question isn't theme-specific, it's probably a WordPress or Genesis, or plugin issue that has been answered already somewhere
- If you're not seeing changes you're making on your site (especially if you just updated your theme), you need to clear your cache - this is not theme related
- If your issue remains unresolved, reach out to us with a support ticket below so that we can update our tutorials
Scope
Support is offered for setting our themes up like the demo sites.
We do not offer support for customizations to the themes.
Presales
If you have presales questions that aren't answered on these pages:
Then feel free to email [email protected] and make sure to include your current site URL.
Billing
If you have billing questions that don't involve site support, feel free to email [email protected] from the email you signed up and paid from.
Tutorials
Need help with setting up the Feast Plugin? We offer White Glove setup services for the Feast Plugin