Here's how to troubleshoot the error "The parent theme could not be found. You will need to install the parent theme, genesis, before you can use this child theme"
This issue sometimes occurs when our Genesis child themes are unable to find Genesis theme, which contains required files for all of our child themes including
The two possible causes are:
- Genesis wasn't properly installed
- The Genesis folder and files have been renamed
First, make sure you've followed the instructions for how to install the Genesis parent theme. Pay careful attention to not activating the Genesis parent them when installing.
If you've accidentally activated the Genesis parent theme, go change to a different theme, remove it, and start over again.
