Collaborate

The simplest + quickest way to have us access a site (when we requested it for support or troubleshooting) is to add us as a collaborator on BigScoots.

To do this:

1. open your BigScoots WPO login
2. under "Collaborators" page in the left menu, click "Add":

3. use "[email protected]" first, then
4. Click "Custom Access" (IMPORTANT!) and select the sites you want us to access

4. Click Next then set only the permissions below.

Note: do not add us to support tickets or emails.

5. click "Create"
6. reply to your support ticket or order confirmation email to let us know this is complete