The simplest + quickest way to have us access a site (when we requested it for support or troubleshooting) is to add us as a collaborator on BigScoots.
To do this:
- open your BigScoots WPO login
- under "Collaborators" page in the left menu, click "Add":
- use "[email protected]" with "Full Access" (IMPORTANT!)
- click "Create"
- reply to your support ticket or order confirmation email to let us know this is complete